1. Air Tickets
  • Refunds, changes, or cancellations follow airline rules.
  • Service fees may apply in addition to airline charges.
  1. Hotels
  • Refundable or non-refundable status depends on the hotel rate plan.
  • No refund for early checkouts or no-shows unless hotel policy permits.
  1. Visa Services
  • Non-refundable once application is submitted to UAE Immigration.
  1. Tours & Activities
  • Free cancellation: up to 48 hours before start.
  • 50% charge: 48–24 hours.
  • 100% charge: less than 24 hours or no-show.
  1. Transfers
  • Sedan/van: cancel/change free up to 24h before.
  • Coach/charter: 48–72h required.
  1. Car Rentals
  • Free cancellation: up to 48h before rental start.
  • 50% charge: 48–24h before.
  • 100% charge: less than 24h or no-show.
  • No refund for early return.
  • Deposits refunded in 7–14 working days after deducting fines/tolls/damages.
  1. Force Majeure / Weather

If canceled due to government restrictions, weather, or safety, we offer a free reschedule or full refund.

  1. Refund Timelines

Refunds are processed to the original payment method within 7–14 business days (bank timelines may vary).

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Frequently Asked Question

Yes! Start with Old Dubai (souks, museums), then head to Downtown for the Burj Khalifa, Dubai Mall, and fountains.

Dubai is very safe for solo travelers and has plenty of guided tours, co-working cafes, and solo-friendly experiences.

Absolutely! We offer flexible rental options, from a few hours to full-day drives, including top brands like Mitsubishi ASX and Peugeot 3008.

Definitely! Dubai offers a modern metro, plenty of taxis, and private car options for a smooth travel experience.

Yes, our platform is secured with end-to-end encryption and trusted payment gateways for safe and seamless bookings.

We partner only with licensed operators, verified vendors, and experienced guides to ensure top-tier service and safety.

Absolutely! Our support team is available 24/7 via chat, call, or WhatsApp to assist you anywhere in Dubai.

Yes! You can mix and match activities, hotels, and transport options using our trip planner or request a custom quote.
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